Privacy Policy

Information You Provide

We may collect information you voluntarily provide, including:

• Name and profile information
• Email address
• Phone number (if applicable)
• Event details and album information
• Photos and videos uploaded to events
• Messages, comments, or communications within the platform
• Payment or billing details (if premium features are offered)
• Face data, only for events where the host has turned on face search (see Section 4)

Information Collected Automatically

When you use Momento App, we may automatically collect:

• Device information
• Browser type and operating system
• IP address
• Usage activity and analytics
• Cookies and similar technologies
• Upload and access timestamps

Information From Third Parties

We may receive limited information from third-party providers such as authentication, analytics, hosting, or payment services.

We use information to:

• Provide and operate the Momento App platform
• Create and manage private event albums
• Enable photo and video uploads
• Improve product performance and user experience
• Provide customer support
• Send important service updates
• Detect fraud, abuse, or security risks
• Comply with legal obligations

We do not sell your personal information.

Momento App is designed for private sharing.

• Event albums are accessible only to invited participants
• Hosts control guest access and permissions
• Content is not publicly searchable
• We do not publish user uploads without permission

Users are responsible for sharing event links responsibly.

Face search is an optional feature that a host may turn on for an individual event. It is off by default. When it is off, no photo in that event is scanned for faces and no face data is created.

What happens when a host turns it on

Photos uploaded to that event are scanned for faces, and a numeric representation of each detected face (a "face template") is created and stored with our face recognition provider, Amazon Web Services. Face templates are held separately per event and are never matched across different events.

A guest may then upload a selfie to find photos of themselves. The selfie is used to perform that one search and is then discarded — it is not stored, not added to the event album, not used to train any model, and not shared.

Host responsibility

A host who turns face search on confirms that their guests know their photos will be scanned this way and have agreed to it. Hosts are responsible for obtaining that consent before enabling the feature.

Retention and deletion

• Face data is deleted when the host turns face search off for the event
• Face data is deleted when the event is deleted
• Face data for a photo is deleted when that photo is deleted
• Face data is deleted when the host's account is purged

You may ask us to delete face data relating to you at any time using the contact details below, whether or not you are the host. We do not sell face data, use it for advertising, or use it to train models.

Uploaded content is securely stored using trusted cloud infrastructure providers, including Cloudinary and Amazon Web Services S3.

Security measures include:

• TLS/SSL encryption in transit
• AES-256 encryption at rest
• Access controls and authentication safeguards
• Infrastructure monitoring and security auditing
• Secure backup and recovery systems

While we implement industry-standard protections, no online service can guarantee absolute security.

We may use cookies and analytics tools to:

• Keep users signed in
• Improve platform performance
• Understand feature usage
• Enhance user experience
• Measure website traffic and engagement

You may disable cookies through your browser settings, though some features may not function properly.

We retain information only as long as necessary to:

• Provide services
• Maintain account functionality
• Resolve disputes
• Meet legal and operational obligations

Users may request deletion of their data subject to applicable laws and technical limitations.

Momento App is not intended for children under 13 years old (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children without appropriate consent.

Momento App may integrate with third-party services for hosting, analytics, authentication, communications, and payments. These providers may process information according to their own privacy policies.

Depending on your jurisdiction, you may have rights to:

• Access your personal data
• Correct inaccurate information
• Request deletion
• Withdraw consent
• Export your data
• Object to certain processing activities

Requests can be submitted through our support contact.

We may update this Privacy Policy periodically. Continued use of Momento App after updates constitutes acceptance of the revised policy.

For privacy-related questions or requests, please contact:

Momento App Support
support@sharemomento.app